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Insurance Claim Process

We hope it never comes to this, but if there’s an accident or something happens to your car, you will have to file a claim. The easiest way to file a car insurance claim is online. Here’s a step-by-step break down of TATA AIG’s insurance claims process:

1

After making sure that you and your co-passengers are safe, it is advisable to inform your insurance provider of the incident at the earliest and get your claim registered.

To register your claim online, you need to log in to your Tata AIG online and click on 'Claim'.

  • Once you are redirected to the online claim form, you will need to furnish the following information:
  • Your car insurance policy number
  • A few personal details, including your name, number and address License details, or the license details of the driver
  • A few details regarding the incident
  • A copy of the FIR if there was an accident

In the car insurance claim form, you will also need to specify if a third-party was harmed or if third-party property was damaged.

Once you’ve finished entering all the details, you simply need to click ‘Submit’.

2

After your claim is registered with us, we will provide you with a Claim Registration Number. State this number in all your communication concerning the claim status and settlement."

3

An authorized surveyor will inspect your car to assess the extent of the damage and estimate repair costs.

4

Bring your car to the authorized garage for repairs after the inspection is complete and approved.

5

The garage will carry out the repairs as per the survey report and insurance terms.

6

Once repair is completed satisfactorily, the claim amount will be settled by TATA AIG as per your policy.

Collision

Third-Party Liabilities

Covers financial liabilities arising from 3rd party liability claims, including damage to third-party property, injuries to individuals and death

Theft

Accident and Collision Coverage

Reimbursement of repair or replacement costs resulting from collisions or road accidents of the insured vehicle.

Theft

Theft of Insured Car

Coverage for damages caused by theft of car or car parts based on the insured Declared Value (IDV) of the vehicle.

Theft

Natural Calamities

Natural calamities covered by car Insurance include floods, earthquakes, hurricanes, and heavy rainfall

Theft

Man-made Calamities

Coverage for damages due to man-made events like riots, vandalism, strikes, terrorism and malicious acts.

Theft

Fire and Explosion

Coverage for damages due to fire outbreaks or explosions, including incidents while parked or in motion.

Natural Calamity

Animal Attack/Rat Bites

Coverage for animal attacks or rat bites in car insurance includes protection against such threats in the insured vehicle.

Riot

In-Transit Damage

Protection against damages while the car is being transported from one place to another, It covers roads, rail, inland waterways, air, and lifts.

Collision

Personal Accident Cover

Compensation up to 15 lakhs for the owner-driver. It covers accidental death or permanent total disability arising from a car accident.

Collision

Third-Party Liabilities

Covers financial liabilities arising from 3rd party liability claims, including damage to third-party property, injuries to individuals and death

Collision

Accident and Collision Coverage

Reimbursement of repair or replacement costs resulting from collisions or road accidents of the insured vehicle

Collision

Theft of Insured Car

Clgoverage for damages caused by theft of car or car parts based on the insured Declared Value (IDV) of the vehicle

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